Human Resource Management Exam

Which is not one of the leadership practices that Kouzes and Posner identify for effective leadership?

Is it possible for employment policies (as laid out in the employee handbook) to take precedence over union contracts?

Which two fields in applicant tracking systems should not be shared with hiring managers?

Which of the following is not a way that a company can set up its departments?

The process that systematically surveys and interprets relevant and external data about the economy, government, laws, and demographic factors to identify external opportunities and threats is called what?

Which of the following two benefits are taxable?

Besides the monetary investment made in an employee, what is the greatest drawback of employee turnover?

Which of the following best describes individuals who may have the qualifications for a job but are not actively looking for job opportunities?

During a training session, a colleague says, “This is really similar to the software I developed at XYZ company ten years ago.” Which principle of Malcolm Knowles’ adult learning theory is best expressed by this statement?

In calculating regular wages, in what situations must the accounting manager pay all nonexempt employees?

Which of the following would NOT impact the effectiveness of the transfer of training?

A company decides to develop a bonus program as an incentive for employees to increase the number of corporate-owned patents and product innovations. The human resources department is responsible for measuring the increase in the number of patents over time and the increase in the number of R&D projects. Which of the following types of measure BEST describes these metrics?

A company has decided to terminate the employment of an executive for performance reasons. The HP Manager to create a severance package. Which of the following factors would NOT be considered when creating the final severance package?

Lets’ assume you are a HR Manager at a high-tech start-up company in its late stages with 3 rounds of funding. The firms cash balance is $13 million, with a burn rate of $1 million/per month. It anticipates a break-even within 1 1/2 years, and there are no plans for acquisition or IPO within the next year. The company is an opto-electronics company, which is a highly specialized niche within the telecommunications industry. You are building out a team for Operations, which will be made up of experienced individuals from top competitor. What is the most appropriate compensation philosophy for this organization?

What is the most important step of setting up an HRIS (human resource information system)?

A high tech company has decided to adopt a fun culture that inspires hard work and innovation. There are wacky, colorful pieces of furniture all around the offices, free lunch is provided on a daily basis in their state-of-the-art kitchen managed by gourmet chefs; all engineers are required to spend one day a week to work on something new and of their own creation. According to Trompenaars, which of the following types of corporate cultures describe this organization?

You are responsible for hiring an engineering architect in Bangalore, India through a short- term international assignment. Which of the following techniques is the LEAST relevant selection criterion tool for this position?

Which of the following list represents core competencies that a human resources professional should search for in order to identify potential candidates for an international assignment?

Which of the following stages of the International Assignment Process model is the most critical in determining the success of an international assignment?

A company is evaluating its performance appraisal method for its international office in Japan. According to Japanese culture, feedback should be formal and focused around the performance of the group. Similarly, rewards should be applied evenly across those at the same level within a group and progressively increase as you go up the hierarchy. Which of the following performance appraisal methods would be the most effective tool to manage their performance?

Which of the following is a disadvantage of utilizing internal recruitment methods?

Individuals have various styles of learning. Which of the following types of learners is best suited for lectures?

A company is considering moving its production offshore to Shenzhen, China. Which of the following is NOT a potential negative consequence of this strategy?

Which of the following is NOT a reason why individuals refuse international assignments?

A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?

Which of the following does not describe business entities?

A company whose legal personality can be distinguished from the artificial personality best describes

Organisations established for particular purposes are referred to as

How would you characterize culture?

Recently, a valued employee has started arriving 15 to 20 minutes late for work without giving an explanation to the supervisor. What course of action would be best suited to remedy this situation?

What is a disadvantage of e-learning?

Which part of a SWOT analysis reflects the external environment?

What is secondary risk?

Which of the following best describes human resource

In a strategy session, a company determines that they will close their secondary manufacturing unit and move the entire manufacturing effort to the business head office. To bring the head office fully online, 90 new positions will have to be filled. The work is going to migrate to the head office over a 90-day period. HR has been asked for advice and support. What is the best action for HR to take to begin to support this business initiative?

In planning and implementation processes, what is the most important ethical concern for HR?

A renowned financial institution used to be the leader in the financial market, but its growth has decelerated. Its product portfolio lacks innovation compared to that of competitors. Although the institution was once a favorite place to work, recently HR has been facing issues attracting top talent and time-to-hire metrics have deteriorated.  A technology gap between the leadership and the employees is beginning to widen. The founder, who is very sales oriented, is not an early adopter when it comes to technology. Since his client relationships all began with face-to-face contact, he is wary that technology removes the personal element.

To create a more collaborative culture and social learning environment, the HR talent development lead (TDL) wants to foster a culture of learning and innovation that can happen anywhere, anytime. This will require a change in corporate culture and a significant investment in new technology.  Despite a recent upgrade, the aged current learning management system (LMS) still feels outdated, sluggish, and static. The TDL believes that a new LMS with more powerful social learning technologies will be critical for attracting and retaining top talent, capturing the attention of a broader and rapidly changing demographic, and meeting their demands. The workforce is around 40% Millennials, compared with 10% just five years ago. The numbers of IT professionals have also risen.  The TDL knows that championing creativity and innovation in a risk-averse industry is a big challenge because this behavior is usually not promoted or rewarded.

How should the TDL position the proposed LMS to gain leadership commitment for investing in this new technology?

Which explains the purpose of the existence of an organisation

In what stage is the SWOT Analysis carried out

A renowned financial institution used to be the leader in the financial market, but its growth has decelerated. Its product portfolio lacks innovation compared to that of competitors. Although the institution was once a favorite place to work, recently HR has been facing issues attracting top talent and time-to-hire metrics have deteriorated.  A technology gap between the leadership and the employees is beginning to widen. The founder, who is very sales-oriented, is not an early adopter when it comes to technology. Since his client relationships all began with face-to-face contact, he is wary that technology removes the personal element. To create a more collaborative culture and social learning environment, the HR talent development lead (TDL) wants to foster a culture of learning and innovation that can happen anywhere, anytime. This will require a change in corporate culture and a significant investment in new technology. Despite a recent upgrade, the aged current learning management system (LMS) still feels outdated, sluggish, and static. The TDL believes that a new LMS with more powerful social learning technologies will be critical for attracting and retaining top talent, capturing the attention of a broader and rapidly changing demographic, and meeting their demands. The workforce is around 40% Millennials, compared with 10% just five years ago. The numbers of IT professionals have also risen.  The TDL knows that championing creativity and innovation in a risk-averse industry is a big challenge because this behavior is usually not promoted or rewarded.  The TDL understands that cross-functional collaboration will be required to sort out the features needed to support the organization’s learning management system. What is the best way to organize the right cross-functional team?

A renowned financial institution used to be the leader in the financial market, but its growth has decelerated. Its product portfolio lacks innovation compared to that of competitors. Although the institution was once a favorite place to work, recently HR has been facing issues attracting top talent and time-to-hire metrics have deteriorated.  A technology gap between the leadership and the employees is beginning to widen. The founder, who is very sales-oriented, is not an early adopter when it comes to technology. Since his client relationships all began with face-to-face contact, he is wary that technology removes the personal element.  To create a more collaborative culture and social learning environment, the HR talent development lead (TDL) wants to foster a culture of learning and innovation that can happen anywhere, anytime. This will require a change in corporate culture and a significant investment in new technology.  Despite a recent upgrade, the aged current learning management system (LMS) still feels outdated, sluggish, and static. The TDL believes that a new LMS with more powerful social learning technologies will be critical for attracting and retaining top talent, capturing the attention of a broader and rapidly changing demographic, and meeting their demands. The workforce is around 40% Millennials, compared with 10% just five years ago. The numbers of IT professionals have also risen.  The TDL knows that championing creativity and innovation in a risk-averse industry is a big challenge because this behavior is usually not promoted or rewarded.

What can the TDL do to ensure that the LMS is consistently and widely used and worth the investment?

A leading cause of stress in the workplace is

The proper design of the work environment to address the physical demands experienced by people.

Which of the following is not one of the three different approaches to effective safety management?

Condition in which the physical well-being of people is protected is defined as:

When conducting accident investigations and completing reports, employers should:

Examples of wellness programs include:

The four stages in the life cycles of a business are:

The job characteristics model includes:

Contract manufacturing, acquisition, merger, brownfield and greenfield represent which of the following:

The difference between supply analysis and need analysis is referred to as

It is the process focused on analyzing the work to be done and identifying the tasks, duties and responsibilities necessary for completion

Which is an example of external recruitment?

Which is an example of internal recruitment?

Which of these is not listed as an interview bias?

An error that occurs when an Interviewer compares all Candidates against a single candidate is known as what?

Which of this best explains cultural noise?

Which of these is not a type of International workers?

Which of these is not true as regards Training?

Which of these is a role of a trainer?

What is motivation?

Which of the following defines Job Enlargement?

Which is an importance of Job Rotation?

The name of the interview given to identified applicants to ensure they are fit for duty is known as what?

What is the purpose of orientation and on-boarding programs?

What is the basic importance of training strategies?

How many principles does virtual training organization work by?

Which is a benefit of training?

What does a company seek to protect in a corporate social responsibility?

Which of these includes responsibilities an HR is tasked to perform?

Which of the following appropriately defines the term “workforce plan”?

Which is the FIRST thing to do when trying to identify workforce requirements?

What kind of factors does staffing-strategies highly depend on?

Which of the following is not to be included in job description?

What is the basic function of a job specification?

The process of establishing a corporate identity that is communicated to a target audience is known as what?

What does the process of selection entail?

In the process of selection interviewing, how are candidates eventually selected?

Which best describes positive reinforcement?

Which of these is NOT a benefit of training?

Which of these is not included in McClelland’s theory of motivation?

Which is an appropriate method of delivering training?

What is pedagogy?

Which best describes an auditory learner?

Tactile learners are also known as what?

Which is not listed as barriers to motivation?

Which is a method of feedbacks?

Comparing one employee’s performance against all others in a group is known as what?

Bell curve is a technique used in which method of feedback?

An appraisal method that requires managers to write descriptions about Individual employee performance is known as?

Which of this only happens in self-assessment?

Setting goals directly between the manager and the employee includes which of these?

Which is NOT a rating error?

Which is an activity that is used in developing employees?

Career development is built upon what belief?

Knowledge management programs is very important as it does which of the following?

Which of these does trilogy use to translate customer desires into the language of business?

Which is a team-based approach to quality management?

A chart which demonstrates that 80 percent of quality problems are attributed to 20 percent of causes is known as what?

Which of these is NOT included in McClelland’s theory of motivation

Which is NOT an appropriate method of delivering training?

What is andragogy?

The strategic role of HR Management includes:

Employers must consider which one of the following geographic and competitive concerns in making HR plans?

Human resource management is conducted to achieve_______________ goals.

Which is an HR practice typical of an organization that can be defined as “prospector”?

Which of the following methods is not a mathematical method for forecasting HR demand?

In the future, HR managers will have to deal with all of the following workforce changes, except.

All of the following could be considered steps in forecasting, except:

What is the planned elimination of large numbers of personnel designed to enhance organizational effectiveness?

The process of analyzing and identifying the need for availability of human resources so that the organization can meet its objectives is known as:

A workweek in which a full week’s work is accomplished in fewer than five days is known as:

A systematic investigation of the tasks, duties, and responsibilities necessary to do a job is known as:

Which source of recruiting is not an example of external recruiting?

Which of the following is a condition that may exist when a person is denied an opportunity because of preferences given to protected-class individuals who may be less qualified?

The best place to start a recruitment program is by conducting a ______?

What are the advantages to recruiting employees internally?

Which of the following is not an example of Internal recruitment strategy?

Which of the following is an example of asking each applicant similar questions about their same skills?

Which of the following is an example of asking applicants questions about their past behavior?

Appropriate responses by employers to sexual harassment complaints include:

Identification of the tasks, duties and responsibilities of a job is defined as:

. Which of the following is an observation method for conducting job analysis?

A job is:

Which of the following correctly defines training?

An error that occurs when a rater’s values or prejudices distort the rating:

Mentoring is:

What do all phases of the learning process have in common?

Which is not a benefit of training?

What does the acronym KSA represent:

All of the following are types of a training needs analysis, except:

Which does qualify as a pay position

The loop of communication involves the following except

Compensation Philosophies include one out of the following

Budgeting of compensation include one of the following

Recruitment and selection falls under which aspect of Human Resource

The J-curve as the following except

Which part of the j-curve represents non-progression

Salary survey includes all except

COLA stands for which of the following

Types of premium include

The workforce in an organisation all work

What distinguishes a company from another

What an organisation gives an employee in-return for his or her tools is referred to as

What distinct an organisation from the other is

Natural disasters include all but one

The purpose of a stay interview is

The purpose of the exit interview is

The Human Resource has to make very

What metrics helps HR calculate benefit of HR plans

What depicts an organisation

Encouraging correction and never relenting are characteristics of

Types of employee engagement include

The following can make employees stay in an organisation

Which will most likely make an employee leave his place of work

One of the methods to know why an employee would leave is through

Which of the following gives the opportunity to know why an employee loves his job

What is the purpose of training?

Which of the following best describes gap analysis

Which of the following best describes supply analysis

The supply, demand, gap and solution analysis can be carried over which of the following activities

A pilot program means

Formal systems built by HR to capture and store the information needed to conduct the business of work is referred to as

An organisation thrives best on which category of workforce

Reprimanding in public is best in

Which of the following describes value judgment

One of the following is a challenge of heterogenous groups

Poor onboarding process can lead to which of the following

Unsafe conditions include the following except

Which of the following represents unsafe acts

Which of the following are factors affecting ergonomics

The proper design of a work environment is referred to as

Organisations can do all of the following to manage risk except

HRIS Stands for Human Resource Institute of Systems

Training and development of employees can be carried out at any time

International commuters are employees of an organisation who stay in a foreign country for a long time

Feedback is not as important as imposed

What makes the communication loop very important?

Internal and external survey are the types of survey

what term(s) in the loop of communication is missing (as regards question 133)

EVP can best be described as communication of the unique set of offerings, associations, and values that are reasons people should come to work for the company.

Establishing an employer brand is accomplished through the use of systematic and thoughtful approaches to market a company as an employer of choice to a diverse local and global market.

Statutory benefits and voluntary benefits qualify as categories of benefits

Joint venture and strategic alliances are the coming of two or more organisations coming together for a specific purpose.

Insourcing only involves bringing of previously outsourced operations back into the house.

Motivation is what makes you discouraged to perform a task

One of the most prominent rater errors occur when the tendency is to rate similarly across dimensions is called halo error.

Restriction of rate error occurs when a manager restricts all of his or her ratings to a small portion of the rating scale.

Restricting ratings to the high portion of the scale are called leniency errors.

Restricting ratings to the middle points of the scale are called central tendency errors.

The goal of appraisal from a rational perspective is accuracy.

The goal of appraisal from a political perspective is utility.

Developmental uses of performance appraisals are geared toward improving employees’ performance and strengthening their job skills which include counseling employees on effective work behaviors and sending them for training.

What was accomplished by the employee in the job…results, outputs, contribution, etc deal with goals and objective of the performance dimension.

Effectively managing performance takes four stages: Communicate, Evaluate, Develop, and Implement & Monitor.

The perceived fairness in pay relative to what other employers are paying for the same type of labor is called external equity.

Compensation paid monthly, weekly, or through wages consistently is a fixed base of pay.

Compensation paid depending on such preestablished criteria as performance and company profit is called variable base of pay.

KSA means King Sunny Ade

BARS means Behavioural Anchored Rating Scale