This is the final test for Human Resource Management. This test assesses your knowledge in all topics treated.
You can only take this test ONCE and in ONE sitting
Passmark for this test is 100 (50%)
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Question 1 of 200
1. Question
Which is not one of the leadership practices that Kouzes and Posner identify for effective leadership?
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Question 2 of 200
2. Question
Is it possible for employment policies (as laid out in the employee handbook) to take precedence over union contracts?
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Question 3 of 200
3. Question
Which two fields in applicant tracking systems should not be shared with hiring managers?
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Question 4 of 200
4. Question
Which of the following is not a way that a company can set up its departments?
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Question 5 of 200
5. Question
The process that systematically surveys and interprets relevant and external data about the economy, government, laws, and demographic factors to identify external opportunities and threats is called what?
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Question 6 of 200
6. Question
Which of the following two benefits are taxable?
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Question 7 of 200
7. Question
Besides the monetary investment made in an employee, what is the greatest drawback of employee turnover?
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Question 8 of 200
8. Question
Which of the following best describes individuals who may have the qualifications for a job but are not actively looking for job opportunities?
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Question 9 of 200
9. Question
During a training session, a colleague says, “This is really similar to the software I developed at XYZ company ten years ago.” Which principle of Malcolm Knowles’ adult learning theory is best expressed by this statement?
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Question 10 of 200
10. Question
In calculating regular wages, in what situations must the accounting manager pay all nonexempt employees?
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Question 11 of 200
11. Question
Which of the following would NOT impact the effectiveness of the transfer of training?
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Question 12 of 200
12. Question
A company decides to develop a bonus program as an incentive for employees to increase the number of corporate-owned patents and product innovations. The human resources department is responsible for measuring the increase in the number of patents over time and the increase in the number of R&D projects. Which of the following types of measure BEST describes these metrics?
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Question 13 of 200
13. Question
A company has decided to terminate the employment of an executive for performance reasons. The HP Manager to create a severance package. Which of the following factors would NOT be considered when creating the final severance package?
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Question 14 of 200
14. Question
Lets’ assume you are a HR Manager at a high-tech start-up company in its late stages with 3 rounds of funding. The firms cash balance is $13 million, with a burn rate of $1 million/per month. It anticipates a break-even within 1 1/2 years, and there are no plans for acquisition or IPO within the next year. The company is an opto-electronics company, which is a highly specialized niche within the telecommunications industry. You are building out a team for Operations, which will be made up of experienced individuals from top competitor. What is the most appropriate compensation philosophy for this organization?
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Question 15 of 200
15. Question
What is the most important step of setting up an HRIS (human resource information system)?
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Question 16 of 200
16. Question
A high tech company has decided to adopt a fun culture that inspires hard work and innovation. There are wacky, colorful pieces of furniture all around the offices, free lunch is provided on a daily basis in their state-of-the-art kitchen managed by gourmet chefs; all engineers are required to spend one day a week to work on something new and of their own creation. According to Trompenaars, which of the following types of corporate cultures describe this organization?
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Question 17 of 200
17. Question
You are responsible for hiring an engineering architect in Bangalore, India through a short- term international assignment. Which of the following techniques is the LEAST relevant selection criterion tool for this position?
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Question 18 of 200
18. Question
Which of the following list represents core competencies that a human resources professional should search for in order to identify potential candidates for an international assignment?
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Question 19 of 200
19. Question
Which of the following stages of the International Assignment Process model is the most critical in determining the success of an international assignment?
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Question 20 of 200
20. Question
A company is evaluating its performance appraisal method for its international office in Japan. According to Japanese culture, feedback should be formal and focused around the performance of the group. Similarly, rewards should be applied evenly across those at the same level within a group and progressively increase as you go up the hierarchy. Which of the following performance appraisal methods would be the most effective tool to manage their performance?
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Question 21 of 200
21. Question
Which of the following is a disadvantage of utilizing internal recruitment methods?
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Question 22 of 200
22. Question
Individuals have various styles of learning. Which of the following types of learners is best suited for lectures?
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Question 23 of 200
23. Question
A company is considering moving its production offshore to Shenzhen, China. Which of the following is NOT a potential negative consequence of this strategy?
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Question 24 of 200
24. Question
Which of the following is NOT a reason why individuals refuse international assignments?
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Question 25 of 200
25. Question
A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?
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Question 26 of 200
26. Question
Which of the following does not describe business entities?
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Question 27 of 200
27. Question
A company whose legal personality can be distinguished from the artificial personality best describes
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Question 28 of 200
28. Question
Organisations established for particular purposes are referred to as
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Question 29 of 200
29. Question
How would you characterize culture?
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Question 30 of 200
30. Question
Recently, a valued employee has started arriving 15 to 20 minutes late for work without giving an explanation to the supervisor. What course of action would be best suited to remedy this situation?
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Question 31 of 200
31. Question
What is a disadvantage of e-learning?
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Question 32 of 200
32. Question
Which part of a SWOT analysis reflects the external environment?
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Question 33 of 200
33. Question
What is secondary risk?
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Question 34 of 200
34. Question
Which of the following best describes human resource
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Question 35 of 200
35. Question
In a strategy session, a company determines that they will close their secondary manufacturing unit and move the entire manufacturing effort to the business head office. To bring the head office fully online, 90 new positions will have to be filled. The work is going to migrate to the head office over a 90-day period. HR has been asked for advice and support. What is the best action for HR to take to begin to support this business initiative?
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Question 36 of 200
36. Question
In planning and implementation processes, what is the most important ethical concern for HR?
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Question 37 of 200
37. Question
A renowned financial institution used to be the leader in the financial market, but its growth has decelerated. Its product portfolio lacks innovation compared to that of competitors. Although the institution was once a favorite place to work, recently HR has been facing issues attracting top talent and time-to-hire metrics have deteriorated. A technology gap between the leadership and the employees is beginning to widen. The founder, who is very sales oriented, is not an early adopter when it comes to technology. Since his client relationships all began with face-to-face contact, he is wary that technology removes the personal element.
To create a more collaborative culture and social learning environment, the HR talent development lead (TDL) wants to foster a culture of learning and innovation that can happen anywhere, anytime. This will require a change in corporate culture and a significant investment in new technology. Despite a recent upgrade, the aged current learning management system (LMS) still feels outdated, sluggish, and static. The TDL believes that a new LMS with more powerful social learning technologies will be critical for attracting and retaining top talent, capturing the attention of a broader and rapidly changing demographic, and meeting their demands. The workforce is around 40% Millennials, compared with 10% just five years ago. The numbers of IT professionals have also risen. The TDL knows that championing creativity and innovation in a risk-averse industry is a big challenge because this behavior is usually not promoted or rewarded.
How should the TDL position the proposed LMS to gain leadership commitment for investing in this new technology?
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Question 38 of 200
38. Question
Which explains the purpose of the existence of an organisation
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Question 39 of 200
39. Question
In what stage is the SWOT Analysis carried out
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Question 40 of 200
40. Question
A renowned financial institution used to be the leader in the financial market, but its growth has decelerated. Its product portfolio lacks innovation compared to that of competitors. Although the institution was once a favorite place to work, recently HR has been facing issues attracting top talent and time-to-hire metrics have deteriorated. A technology gap between the leadership and the employees is beginning to widen. The founder, who is very sales-oriented, is not an early adopter when it comes to technology. Since his client relationships all began with face-to-face contact, he is wary that technology removes the personal element. To create a more collaborative culture and social learning environment, the HR talent development lead (TDL) wants to foster a culture of learning and innovation that can happen anywhere, anytime. This will require a change in corporate culture and a significant investment in new technology. Despite a recent upgrade, the aged current learning management system (LMS) still feels outdated, sluggish, and static. The TDL believes that a new LMS with more powerful social learning technologies will be critical for attracting and retaining top talent, capturing the attention of a broader and rapidly changing demographic, and meeting their demands. The workforce is around 40% Millennials, compared with 10% just five years ago. The numbers of IT professionals have also risen. The TDL knows that championing creativity and innovation in a risk-averse industry is a big challenge because this behavior is usually not promoted or rewarded. The TDL understands that cross-functional collaboration will be required to sort out the features needed to support the organization’s learning management system. What is the best way to organize the right cross-functional team?
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Question 41 of 200
41. Question
A renowned financial institution used to be the leader in the financial market, but its growth has decelerated. Its product portfolio lacks innovation compared to that of competitors. Although the institution was once a favorite place to work, recently HR has been facing issues attracting top talent and time-to-hire metrics have deteriorated. A technology gap between the leadership and the employees is beginning to widen. The founder, who is very sales-oriented, is not an early adopter when it comes to technology. Since his client relationships all began with face-to-face contact, he is wary that technology removes the personal element. To create a more collaborative culture and social learning environment, the HR talent development lead (TDL) wants to foster a culture of learning and innovation that can happen anywhere, anytime. This will require a change in corporate culture and a significant investment in new technology. Despite a recent upgrade, the aged current learning management system (LMS) still feels outdated, sluggish, and static. The TDL believes that a new LMS with more powerful social learning technologies will be critical for attracting and retaining top talent, capturing the attention of a broader and rapidly changing demographic, and meeting their demands. The workforce is around 40% Millennials, compared with 10% just five years ago. The numbers of IT professionals have also risen. The TDL knows that championing creativity and innovation in a risk-averse industry is a big challenge because this behavior is usually not promoted or rewarded.
What can the TDL do to ensure that the LMS is consistently and widely used and worth the investment?
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Question 42 of 200
42. Question
A leading cause of stress in the workplace is
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Question 43 of 200
43. Question
The proper design of the work environment to address the physical demands experienced by people.
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Question 44 of 200
44. Question
Which of the following is not one of the three different approaches to effective safety management?
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Question 45 of 200
45. Question
Condition in which the physical well-being of people is protected is defined as:
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Question 46 of 200
46. Question
When conducting accident investigations and completing reports, employers should:
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Question 47 of 200
47. Question
Examples of wellness programs include:
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Question 48 of 200
48. Question
The four stages in the life cycles of a business are:
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Question 49 of 200
49. Question
The job characteristics model includes:
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Question 50 of 200
50. Question
Contract manufacturing, acquisition, merger, brownfield and greenfield represent which of the following:
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Question 51 of 200
51. Question
The difference between supply analysis and need analysis is referred to as
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Question 52 of 200
52. Question
It is the process focused on analyzing the work to be done and identifying the tasks, duties and responsibilities necessary for completion
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Question 53 of 200
53. Question
Which is an example of external recruitment?
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Question 54 of 200
54. Question
Which is an example of internal recruitment?
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Question 55 of 200
55. Question
Which of these is not listed as an interview bias?
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Question 56 of 200
56. Question
An error that occurs when an Interviewer compares all Candidates against a single candidate is known as what?
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Question 57 of 200
57. Question
Which of this best explains cultural noise?
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Question 58 of 200
58. Question
Which of these is not a type of International workers?
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Question 59 of 200
59. Question
Which of these is not true as regards Training?
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Question 60 of 200
60. Question
Which of these is a role of a trainer?
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Question 61 of 200
61. Question
What is motivation?
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Question 62 of 200
62. Question
Which of the following defines Job Enlargement?
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Question 63 of 200
63. Question
Which is an importance of Job Rotation?
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Question 64 of 200
64. Question
The name of the interview given to identified applicants to ensure they are fit for duty is known as what?
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Question 65 of 200
65. Question
What is the purpose of orientation and on-boarding programs?
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Question 66 of 200
66. Question
What is the basic importance of training strategies?
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Question 67 of 200
67. Question
How many principles does virtual training organization work by?
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Question 68 of 200
68. Question
Which is a benefit of training?
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Question 69 of 200
69. Question
What does a company seek to protect in a corporate social responsibility?
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Question 70 of 200
70. Question
Which of these includes responsibilities an HR is tasked to perform?
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Question 71 of 200
71. Question
Which of the following appropriately defines the term “workforce plan”?
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Question 72 of 200
72. Question
Which is the FIRST thing to do when trying to identify workforce requirements?
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Question 73 of 200
73. Question
What kind of factors does staffing-strategies highly depend on?
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Question 74 of 200
74. Question
Which of the following is not to be included in job description?
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Question 75 of 200
75. Question
What is the basic function of a job specification?
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Question 76 of 200
76. Question
The process of establishing a corporate identity that is communicated to a target audience is known as what?
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Question 77 of 200
77. Question
What does the process of selection entail?
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Question 78 of 200
78. Question
In the process of selection interviewing, how are candidates eventually selected?
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Question 79 of 200
79. Question
Which best describes positive reinforcement?
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Question 80 of 200
80. Question
Which of these is NOT a benefit of training?
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Question 81 of 200
81. Question
Which of these is not included in McClelland’s theory of motivation?
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Question 82 of 200
82. Question
Which is an appropriate method of delivering training?
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Question 83 of 200
83. Question
What is pedagogy?
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Question 84 of 200
84. Question
Which best describes an auditory learner?
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Question 85 of 200
85. Question
Tactile learners are also known as what?
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Question 86 of 200
86. Question
Which is not listed as barriers to motivation?
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Question 87 of 200
87. Question
Which is a method of feedbacks?
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Question 88 of 200
88. Question
Comparing one employee’s performance against all others in a group is known as what?
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Question 89 of 200
89. Question
Bell curve is a technique used in which method of feedback?
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Question 90 of 200
90. Question
An appraisal method that requires managers to write descriptions about Individual employee performance is known as?
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Question 91 of 200
91. Question
Which of this only happens in self-assessment?
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Question 92 of 200
92. Question
Setting goals directly between the manager and the employee includes which of these?
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Question 93 of 200
93. Question
Which is NOT a rating error?
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Question 94 of 200
94. Question
Which is an activity that is used in developing employees?
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Question 95 of 200
95. Question
Career development is built upon what belief?
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Question 96 of 200
96. Question
Knowledge management programs is very important as it does which of the following?
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Question 97 of 200
97. Question
Which of these does trilogy use to translate customer desires into the language of business?
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Question 98 of 200
98. Question
Which is a team-based approach to quality management?
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Question 99 of 200
99. Question
A chart which demonstrates that 80 percent of quality problems are attributed to 20 percent of causes is known as what?
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Question 100 of 200
100. Question
Which of these is NOT included in McClelland’s theory of motivation
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Question 101 of 200
101. Question
Which is NOT an appropriate method of delivering training?
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Question 102 of 200
102. Question
What is andragogy?
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Question 103 of 200
103. Question
The strategic role of HR Management includes:
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Question 104 of 200
104. Question
Employers must consider which one of the following geographic and competitive concerns in making HR plans?
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Question 105 of 200
105. Question
Human resource management is conducted to achieve_______________ goals.
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Question 106 of 200
106. Question
Which is an HR practice typical of an organization that can be defined as “prospector”?
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Question 107 of 200
107. Question
Which of the following methods is not a mathematical method for forecasting HR demand?
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Question 108 of 200
108. Question
In the future, HR managers will have to deal with all of the following workforce changes, except.
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Question 109 of 200
109. Question
All of the following could be considered steps in forecasting, except:
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Question 110 of 200
110. Question
What is the planned elimination of large numbers of personnel designed to enhance organizational effectiveness?
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Question 111 of 200
111. Question
The process of analyzing and identifying the need for availability of human resources so that the organization can meet its objectives is known as:
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Question 112 of 200
112. Question
A workweek in which a full week’s work is accomplished in fewer than five days is known as:
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Question 113 of 200
113. Question
A systematic investigation of the tasks, duties, and responsibilities necessary to do a job is known as:
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Question 114 of 200
114. Question
Which source of recruiting is not an example of external recruiting?
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Question 115 of 200
115. Question
Which of the following is a condition that may exist when a person is denied an opportunity because of preferences given to protected-class individuals who may be less qualified?
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Question 116 of 200
116. Question
The best place to start a recruitment program is by conducting a ______?
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Question 117 of 200
117. Question
What are the advantages to recruiting employees internally?
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Question 118 of 200
118. Question
Which of the following is not an example of Internal recruitment strategy?
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Question 119 of 200
119. Question
Which of the following is an example of asking each applicant similar questions about their same skills?
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Question 120 of 200
120. Question
Which of the following is an example of asking applicants questions about their past behavior?
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Question 121 of 200
121. Question
Appropriate responses by employers to sexual harassment complaints include:
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Question 122 of 200
122. Question
Identification of the tasks, duties and responsibilities of a job is defined as:
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Question 123 of 200
123. Question
. Which of the following is an observation method for conducting job analysis?
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Question 124 of 200
124. Question
A job is:
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Question 125 of 200
125. Question
Which of the following correctly defines training?
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Question 126 of 200
126. Question
An error that occurs when a rater’s values or prejudices distort the rating:
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Question 127 of 200
127. Question
Mentoring is:
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Question 128 of 200
128. Question
What do all phases of the learning process have in common?
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Question 129 of 200
129. Question
Which is not a benefit of training?
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Question 130 of 200
130. Question
What does the acronym KSA represent:
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Question 131 of 200
131. Question
All of the following are types of a training needs analysis, except:
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Question 132 of 200
132. Question
Which does qualify as a pay position
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Question 133 of 200
133. Question
The loop of communication involves the following except
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Question 134 of 200
134. Question
Compensation Philosophies include one out of the following
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Question 135 of 200
135. Question
Budgeting of compensation include one of the following
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Question 136 of 200
136. Question
Recruitment and selection falls under which aspect of Human Resource
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Question 137 of 200
137. Question
The J-curve as the following except
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Question 138 of 200
138. Question
Which part of the j-curve represents non-progression
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Question 139 of 200
139. Question
Salary survey includes all except
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Question 140 of 200
140. Question
COLA stands for which of the following
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Question 141 of 200
141. Question
Types of premium include
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Question 142 of 200
142. Question
The workforce in an organisation all work
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Question 143 of 200
143. Question
What distinguishes a company from another
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Question 144 of 200
144. Question
What an organisation gives an employee in-return for his or her tools is referred to as
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Question 145 of 200
145. Question
What distinct an organisation from the other is
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Question 146 of 200
146. Question
Natural disasters include all but one
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Question 147 of 200
147. Question
The purpose of a stay interview is
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Question 148 of 200
148. Question
The purpose of the exit interview is
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Question 149 of 200
149. Question
The Human Resource has to make very
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Question 150 of 200
150. Question
What metrics helps HR calculate benefit of HR plans
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Question 151 of 200
151. Question
What depicts an organisation
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Question 152 of 200
152. Question
Encouraging correction and never relenting are characteristics of
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Question 153 of 200
153. Question
Types of employee engagement include
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Question 154 of 200
154. Question
The following can make employees stay in an organisation
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Question 155 of 200
155. Question
Which will most likely make an employee leave his place of work
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Question 156 of 200
156. Question
One of the methods to know why an employee would leave is through
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Question 157 of 200
157. Question
Which of the following gives the opportunity to know why an employee loves his job
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Question 158 of 200
158. Question
What is the purpose of training?
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Question 159 of 200
159. Question
Which of the following best describes gap analysis
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Question 160 of 200
160. Question
Which of the following best describes supply analysis
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Question 161 of 200
161. Question
The supply, demand, gap and solution analysis can be carried over which of the following activities
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Question 162 of 200
162. Question
A pilot program means
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Question 163 of 200
163. Question
Formal systems built by HR to capture and store the information needed to conduct the business of work is referred to as
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Question 164 of 200
164. Question
An organisation thrives best on which category of workforce
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Question 165 of 200
165. Question
Reprimanding in public is best in
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Question 166 of 200
166. Question
Which of the following describes value judgment
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Question 167 of 200
167. Question
One of the following is a challenge of heterogenous groups
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Question 168 of 200
168. Question
Poor onboarding process can lead to which of the following
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Question 169 of 200
169. Question
Unsafe conditions include the following except
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Question 170 of 200
170. Question
Which of the following represents unsafe acts
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Question 171 of 200
171. Question
Which of the following are factors affecting ergonomics
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Question 172 of 200
172. Question
The proper design of a work environment is referred to as
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Question 173 of 200
173. Question
Organisations can do all of the following to manage risk except
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Question 174 of 200
174. Question
HRIS Stands for Human Resource Institute of Systems
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Question 175 of 200
175. Question
Training and development of employees can be carried out at any time
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Question 176 of 200
176. Question
International commuters are employees of an organisation who stay in a foreign country for a long time
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Question 177 of 200
177. Question
Feedback is not as important as imposed
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Question 178 of 200
178. Question
What makes the communication loop very important?
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Question 179 of 200
179. Question
Internal and external survey are the types of survey
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Question 180 of 200
180. Question
what term(s) in the loop of communication is missing (as regards question 133)
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Question 181 of 200
181. Question
EVP can best be described as communication of the unique set of offerings, associations, and values that are reasons people should come to work for the company.
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Question 182 of 200
182. Question
Establishing an employer brand is accomplished through the use of systematic and thoughtful approaches to market a company as an employer of choice to a diverse local and global market.
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Question 183 of 200
183. Question
Statutory benefits and voluntary benefits qualify as categories of benefits
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Question 184 of 200
184. Question
Joint venture and strategic alliances are the coming of two or more organisations coming together for a specific purpose.
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Question 185 of 200
185. Question
Insourcing only involves bringing of previously outsourced operations back into the house.
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Question 186 of 200
186. Question
Motivation is what makes you discouraged to perform a task
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Question 187 of 200
187. Question
One of the most prominent rater errors occur when the tendency is to rate similarly across dimensions is called halo error.
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Question 188 of 200
188. Question
Restriction of rate error occurs when a manager restricts all of his or her ratings to a small portion of the rating scale.
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Question 189 of 200
189. Question
Restricting ratings to the high portion of the scale are called leniency errors.
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Question 190 of 200
190. Question
Restricting ratings to the middle points of the scale are called central tendency errors.
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Question 191 of 200
191. Question
The goal of appraisal from a rational perspective is accuracy.
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Question 192 of 200
192. Question
The goal of appraisal from a political perspective is utility.
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Question 193 of 200
193. Question
Developmental uses of performance appraisals are geared toward improving employees’ performance and strengthening their job skills which include counseling employees on effective work behaviors and sending them for training.
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Question 194 of 200
194. Question
What was accomplished by the employee in the job…results, outputs, contribution, etc deal with goals and objective of the performance dimension.
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Question 195 of 200
195. Question
Effectively managing performance takes four stages: Communicate, Evaluate, Develop, and Implement & Monitor.
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Question 196 of 200
196. Question
The perceived fairness in pay relative to what other employers are paying for the same type of labor is called external equity.
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Question 197 of 200
197. Question
Compensation paid monthly, weekly, or through wages consistently is a fixed base of pay.
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Question 198 of 200
198. Question
Compensation paid depending on such preestablished criteria as performance and company profit is called variable base of pay.
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Question 199 of 200
199. Question
KSA means King Sunny Ade
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Question 200 of 200
200. Question
BARS means Behavioural Anchored Rating Scale
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